I wanted to write a quick note to say a big thankyou for going out of your way today to help my elderly, sick grandmother with her legal affairs. To have the Principal of a very respected law firm attend to our legal needs on a Sunday morning was exceptional service, second to none. You could have quite easily said you were unavailable, as most other law firms would have (and did).
I have recommended your firms’ services on many occasions in the past, and will continue to ‘sing your praises’ to anyone who will listen! No matter who answers the phone at your office, you get the same level of service, respect and understanding, and it doesn’t go unnoticed. Your team is a credit to you.